Training
Return on Investment.
TPS believe that training should provide a return in investment. That’s why we take time to work with our client before delivery and provide an extensive range of relevant training. We believe we are the gold standard training providers because we share our years of professional experience and don’t just deliver ‘off the shelf’ products. Forget the rest if you want the best!.
Mental Health Courses
Managing Workplace Mental Health
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This course has been developed by TPS Wellbeing experts to give managers and supervisors the confidence and knowledge to prevent, identify and respond to mental health concerns in the workplace.
Drawing from best practice, this 8 step course is a must for any businesses serious in the wellbeing of its people. Check out the benefits section to see the extent of this training.
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This is a 3.5-hour training course.
We recommend investing in the whole day and including the MHFA Awareness course, which is certified by MHFA England.
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Managers who are able to support the mental health of their teams will encourage employees to thrive, increasing talent retention. Providing this training to everyone with people management responsibilities will ensure a consistent approach to mental health and wellbeing across teams and departments, promoting healthy performance throughout the whole organisation.
Managers will learn to:
Identify if an employee may be experiencing mental health issues.
Feel confident having conversations about mental health with their team members.
Understand how unconscious bias impacts communication.
Appropriately signpost to available support.
Respond to crisis.
Manage absences and return to work plans.
Role model self-care practice, inspiring their teams to look after their own mental health and wellbeing.
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3.5 hour face to face (in person or via Teams or Zoom)
TPS Wellbeing is passionate about delivering training that will be cost effective and do not supply online ‘click and go’ training. Delegates tell us they prefer face to face interactions where they can question the experts and learn from their peers.
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Everyone who completes the course gets:
A certificate of attendance
Tools to take care of their own mental health as a manager and empower their teams
Digital workbook to use during the course (MHFA option only)
Digital support resources to help embed ongoing learning and development
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From £450.00 for a commissioned cohort of up to 16 people - thats less than £30.00 per head*
* Additional fees apply for MHFA option, venue and additional expenses where applicable.
Mental Health First Aiders (MHFA)
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This two day course trains your employees as Mental Health First Aiders, giving them:
An in-depth understanding of mental health and the factors that can affect wellbeing
Practical skills to spot the triggers and signs of a range of mental health issues
Confidence to step in, reassure and support a person in distress using the Mental Health First Aid action plan
Enhanced interpersonal skills such as non-judgemental listening
Knowledge to help someone recover their health by guiding them to further support - whether through self-help resources, internal support such as EAP, or external sources such as their GP
An understanding of how to keep themselves safe while performing their duties
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Two-day face-to-face course delivered across four manageable sessions.
Learning takes place through a mix of presentations, group discussions and workshop activities.
Each session is built around a Mental Health First Aid action plan.
We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn.
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Everyone who completes the course gets:
A certificate of attendance to say they are a Mental Health First Aider
A manual to refer to whenever they need it
A quick reference card for the Mental Health First Aid action plan
A workbook including a helpful toolkit to support their own mental health
A copy of the Line Managers' Resource, an invaluable source of advice on how to support an employee experiencing mental ill health
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Please contact us to discuss your organisation’s requirements for us to provide an accurate quotation.
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Session 1
Why Mental Health First Aid?
The Mental Health First Aid action plan
What is mental health?
Impact of mental health issues
Stigma and discrimination
What is depression?
Symptoms of depression
Risk factors for depression
Depression in the workplace
Session 2
Suicide figures
Alcohol, drugs and mental health
First aid for suicidal crisis-
Non-judgemental listening skills
First aid for depression
Treatment and resources for depression
Self-care
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Session 3
What is an anxiety disorder?
First aid for anxiety disorders
Crisis first aid after a traumatic event
Alcohol, drugs and anxiety disorders
Treatment and resources for anxiety disorders
Cognitive distortions and CBT
Personality disorders
Eating disorders
Self-harm
Session 4
What is psychosis?
Risk factors for psychosis
Alcohol, drugs and psychosis
Schizophrenia
Bipolar disorder
Warning signs of developing psychosis
Crisis first aid for acute psychosis
Treatment and resources for psychosis
Recovery and building resources
Action planning for using MHFA
Also Available
TRAUMA INFORMED PRACTICE - RESILIENCE TRAINING - THREAT ASSESSMENT - INVESTIGATIVE INTERVIEWING - RISK ASSESSMENT - MANAGING RETURN TO WORK
Conflict Management Courses
Conflict Resolution In The Workplace
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Designed to allow frontline staff to identify the stages of conflict escalation and use communication to defuse the situation. Delivered by qualified instructors with background in emergency services, this course is a must for any organisation who face the public.
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This conflict management training course has been designed for frontline staff from any organisation. Listed below are some typical clients, all of whom have tailored needs. Like all TPS training we take a generic subject and tailor it to the client.
Security - using tactical communications to de-escalate.
Retail - the ‘win - win’ approach.
Religious organisations - responding to those in mental health crisis
Healthcare - how anxiety and illness can impact on conflict
Education - working with power imbalance.
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Most businesses will benefit from this training. According to the report “Workplace Conflict and How Businesses Can Harness It to Thrive,” the following statistics demonstrate how pervasive conflict is in the workplace:
85 percent of employees deal with conflict on some level
29 percent of employees deal with it almost constantly
34 percent of conflict occurs among front-line employees
12 percent of employees say they frequently witness conflict among the senior team
49 percent of conflict is a result of personality clashes and “warring egos”
34 percent of conflict is caused by stress in the workplace
33 percent of conflict is caused by heavy workloads
27 percent of employees have witnessed conflicts lead to personal attacks
25 percent of employees have seen conflict result in sickness or absence
9 percent have seen workplace conflict cause a project to fail
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Case for managing conflict – Civil and legal
Stages of escalating conflict
Identifying microaggressions and early signs of conflict
The importance of language
Unconscious bias
De-escalation interventions
Practical skills exercise
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This course is delivered face to face.
It’s designed for ten delegates however we can accommodate more or fewer delegates upon request.
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You will receive a certificate of participation from TPS Wellbeing as evidence for your Continuing Professional Development (CPD).
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£99 per deleagte.
Health and Safety Law requires organisations to be minimise risk of psychological harm as far as reasonably practicable. Our training, delivered by Chartered Safety Practitioners ensures that managers and supervisors will be equipped to assess the risk to the wellbeing of their workforce and visitors.
Testimonials
TPS Wellbeing MHFA Client
“Tutor was excellent, very good class management, really good knowledge, very positive. Very impressed. One of the best courses I have been on.”
TPS Bespoke Training Client
“Course was very informative, the delivery was very professional and the various materials used within the course all appropriate and relevant.”
